We also know that other factors can influence your ability to reach our service, such as the ability of your provider of Internet (ISP) service to stay constantly connected to the Internet. That is why we have also developed the capacity to provide it on a temporary basis in case you experience problems with your Internet service provider. The service level agreement we know that downtime is not an option in your business. This is one reason that our warranty agreed upon service of the 99.5% of the air time, excluding the times or periods of scheduled service. We guarantee 99.5% availability of the service within the family of NetSuite products to all of our clients.

There are credit policies in the event that we can not deliver availability at this level. NetSuite green NetSuite offers an energy-saving alternative to traditional solutions of software on – premise ERP and CRM. According to a recent study the sustainable impact of Greenspace, using NetSuite creates significant benefits to save energy through the resources of its cloud (Cloud computing), since the centralization of data centers help companies substantially to reduce the energy consumption and costs: reduction of the space of the server power consumption: NetSuite customers reduces its power consumption in server space together in a 99%resulting in a reduction in the average cost of $ 10,300 per year. Reduction of total cost: between saving energy and reducing the need for software, hardware, maintenance, personnel and occupation, NetSuite customers can reduce their costs up to $ 100,000 per year. Reduction in consumption of electricity: NetSuite approximates to save the company and its more than 6,000 customers almost 600 million kilowatt hours (kWh) each year equal to the average annual electricity consumption in 56,000 houses. Therefore, our customers can overcome the environmental and costs of capital in hardware implementations. They don’t have to own and operate with climate-controlled data centers.